Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
About this deal
WillGuidara weaves heartfelt stories and keen observations to illustrate how purposeful, no-holds-barred hospitality satisfies our essential need to belong. An exceptional book for anyone or any organization aiming to excel at human connection.”– Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table R (on app. of Ann Marie Rogers) v Swindon NHS PCT & SS Health : PCT refused experimental breast cancer drug Herceptin except in ‘exceptional circs’ (compared to other eligible patients) CoA: irrational – cannot rationally distinguish between different women eligible for treatment (all have same clinical need). Good though upsetting read. A remarkable and brave documentary photographer, Donald McCullin took his skills to front lines in wars large and small. Always concerned for the underdogs, his images for the Sunday Times documented human suffering not military might.
McCullin's autobiography was lent to me by the friend who had just taken me to the photographer's retrospective exhibition at Tate Britain, which was excellent (one can hardly say 'enjoyable' given the content of many of the photographs). It has been great to read the book while the exhibition is still vivid in my mind.In Dammermann, the Court of Appeal endorsed this dictum as sufficient guidance for judges deciding costs in small claims. The test is therefore whether the conduct ‘permits of a reasonable explanation’. If so, then no finding of unreasonable conduct is to be made. discussion questions from the author designed to help implement ideas from Unreasonable Hospitality onto your team and boost morale His career seems to have been a mix of visits to places in the midst of terrible conflict and more cultural coverage. A lot of which we here in the UK either quietly ignored at the time or have totally forgotten about now - Cyprus, the Middle-East, South and Central America, Vietnam, Cambodia and various parts of Africa. His life was often at risk in these places (and he mentions time and time again journalists and photographers that died in the places he managed to get away from.) His work was either for continental magazines or for British newspapers, initially the Observer and then the Times and Sunday Times.
Indeed, one of the sub-texts of this book might be the decline of British journalism. I think you could date that to the moment Rupert Murdoch took over the Times and Sunday Times and put Andrew Neil in charge. Neil is one of the rare figures in this book that you feel McCullin despises. His appearance near the end doesn't make him look good. I'm sure Andrew Neil's version of the events McCullin describes would be different indeed.One,in particular,caught my attention.In Beirut,teenage boys play music and laugh while a corpse lies in the foreground. Guidara would thrill at seeing a customer arrive at EMP with suitcase in hand for it signaling the restaurant he was running was the last stop for the customer or customers before leaving town. One time, Guidara heard customers saying they’d eaten lots of great meals, but hadn’t gotten around to eating a New York City hot dog. Guidara went outside EMP, bought a hot dog from the sidewalk vendor, took it to the kitchen so that the chefs could cut it up and dress with up with mustard and relish, then brought it to the table. Again, hospitality is color. Any restaurant can bring glasses of champagne to customers who’ve just gotten engaged, but at EMP the special Tiffany glasses would be placed up in a beautiful Tiffany box for the engaged. With aforementioned specialization in mind, Guidara eventually created a full-time “unreasonable hospitality” position at EMP charged with searching full-time for ways to well exceed the needs of customers, including knowing their names upon arrival.